Manage Windows and Mac Computers in the Same Company

Q: Can a company manage Windows and Mac computers together?

Yes. A company can operate both successfully when it defines common outcomes for inventory, identity, encryption, security, applications, updates, support, onboarding, and offboarding. The implementation does not need to be identical. Good mixed-platform management standardizes the business and security outcome while using the mechanisms each operating system actually supports.

Q: Can Microsoft Intune manage Macs?

Yes. Microsoft currently documents macOS enrollment, application management, configuration, compliance, security settings, scripts, software updates, and supported remote actions in Intune. The exact capabilities differ from Windows, so organizations should validate their Mac-specific requirements rather than assume every Windows Intune feature has a macOS equivalent.

Q: Is Windows Autopilot an MDM?

No. Autopilot is primarily a provisioning and device-preparation technology. After deployment, ongoing management typically comes from Microsoft Intune, Windows update policies, Configuration Manager, or another supported endpoint-management solution.

Q: Should Macs use the same security software as Windows?

Not necessarily. A cross-platform security product may simplify operations, reporting, and incident response, but functionality can differ by operating system. Evaluate whether the tool provides the required visibility and controls on both platforms rather than selecting it solely because the vendor supports both names on a product page.

How to Manage Windows and Mac Computers in the Same Company

A finance employee receives a Windows laptop. A developer receives a MacBook. Marketing uses a mix of both. Executives have Macs, while operations relies on Windows-only business software.

The problem is not necessarily that the company has two operating systems.

The problem begins when one is carefully inventoried, encrypted, patched, and managed while the other is treated as an exception.

Yes, Windows PCs and Macs can be managed successfully in the same company. A mixed environment needs consistent policies for identity, enrollment, encryption, updates, applications, endpoint security, compliance, support, onboarding, and offboarding while respecting platform-specific differences.

The goal is one IT-management strategy—not one identical configuration.

Mixed Environments Are Normal

Different roles can have legitimate technology requirements.

Windows may be selected because of specialized business applications, Microsoft-centric workflows, hardware choices, or line-of-business software.

A Mac may be selected because a particular development, design, engineering, executive, or Apple-platform workflow benefits from it.

Neither choice should be based only on stereotypes.

The real question is whether IT can support, secure, update, recover, and eventually retire the device responsibly.

Should a Company Standardize on One Operating System?

Standardization has clear advantages.

Procurement becomes easier. Documentation becomes simpler. IT has fewer configurations to test. Spare-device planning and troubleshooting can become more predictable.

But complete single-platform standardization is not automatically the right business decision.

A software engineer may have different application requirements from someone in finance. A specialized application may support only one platform. Recruiting or customer requirements may also influence the decision.

A better rule is:

Standardize where doing so removes unnecessary complexity, but allow controlled exceptions where the business case justifies them.

That is very different from allowing every employee to order any computer they prefer.

The Real Goal: One Device-Management Strategy

Every company-owned Windows PC and Mac should have clear answers to questions such as:

Who owns this computer?
Which employee is assigned to it?
Is it enrolled in management?
Is its storage encrypted?
Is the operating system supported?
Is it receiving updates?
Is endpoint protection active?
Which required applications are installed?
Does it meet company policy?
Can IT support it remotely?
Can organizational access be revoked?
Can it be safely reassigned or retired?

The tools answering those questions may differ.

The business outcomes should not.

What Is MDM?

MDM stands for Mobile Device Management.

The name is historical. Modern MDM systems can manage much more than phones.

Depending on the product and operating system, an MDM platform can manage laptops, desktops, tablets, and phones through policies for enrollment, configuration, security, applications, updates, and lifecycle operations.

Apple uses device management extensively across Mac, iPhone, and iPad, while Microsoft Intune provides device-management capabilities across several platforms, including Windows and macOS.

What Is UEM?

UEM stands for Unified Endpoint Management.

It generally describes a broader administrative framework for managing multiple kinds of endpoints and operating systems.

In practice, “endpoint management” is often the clearest business term because the real scope includes:

Enroll → Configure → Secure → Deploy Apps → Update → Inventory → Support → Retire

Build a Reliable Inventory First

It is difficult to secure devices that nobody knows exist.

A mixed-device inventory should normally identify information such as:

Serial number
Asset tag
Model
Operating system
Ownership
Assigned employee
Enrollment status
Encryption status
Compliance state
Lifecycle state

A spreadsheet may be adequate for a very small organization.

As device counts, remote users, replacements, and offboarding activity increase, manually maintained spreadsheets become increasingly difficult to keep accurate.

Company-Owned Windows PC

A company-owned Windows computer can reasonably receive strong organizational management.

IT may control enrollment, applications, encryption, updates, security settings, administrator access, certificates, and configuration according to company policy.

Microsoft Intune currently supports Windows enrollment methods including automatic enrollment and Windows Autopilot scenarios.

Company-Owned Mac

A company-owned Mac should have comparable business outcomes.

It can be inventoried, enrolled, encrypted, patched, configured, monitored, and prepared for redeployment using Apple-supported management mechanisms and compatible management services.

Apple's current Platform Deployment guidance is explicitly designed around organizational deployment and management of Apple hardware, software, apps, and services.

Personal or BYOD Computer

A personally owned Mac or Windows PC needs a different model.

The company does not automatically have the same right to wipe, inventory, configure, or monitor a personal computer as it does a corporate asset.

BYOD policy therefore needs to consider:

Employee privacy
Data separation
Application access
Support boundaries
Ownership
What happens when employment ends

Possible strategies range from prohibiting BYOD to browser-only access, app-level protection, or controlled enrollment.

There is no universal answer.

Windows Enrollment

A modern Windows onboarding flow may use Microsoft Entra ID, automatic Intune enrollment, and Windows Autopilot where those technologies fit the organization.

Windows Autopilot is a collection of technologies for preparing and provisioning Windows devices.

Microsoft describes it as a way to transform the OEM-installed Windows environment into a business-ready state, apply settings and policies, install applications, and enroll into ongoing management. Once provisioned, devices may then be managed through Intune or other supported tools.

So Autopilot is important, but:

Autopilot is not the whole device-management system.

A Simple Windows Enrollment Flow

Company procures an approved Windows device.
Device is associated with the organization's provisioning process.
Employee powers it on.
The user authenticates where required.
The computer joins or registers with the organization's identity architecture.
Automatic endpoint-management enrollment occurs.
Security and configuration policies apply.
Required applications install.
Encryption and compliance are verified.
Device enters normal managed operation.

The exact workflow depends on the organization's Microsoft licensing, identity design, Windows edition, and enrollment scenario.

Mac Enrollment—and an Important 2026 Change

Many IT articles still describe Apple Business Manager as the current Apple business deployment portal.

That is now outdated.

On April 14, 2026, Apple launched Apple Business, replacing Apple Business Manager, Apple Business Essentials, and Apple Business Connect. The new Apple Business platform includes built-in device management while also supporting external device-management services.

That means an important statement needs updating:

Historically, Apple Business Manager was not itself an MDM. In 2026, Apple Business replaced it and now includes built-in MDM capabilities.

Businesses may still choose a compatible external management platform depending on their needs.

Automated Device Enrollment

Automated Device Enrollment, often abbreviated ADE, lets organization-owned Apple devices automatically enter a defined management process during Setup Assistant.

Apple's current deployment documentation supports zero-touch-style organizational enrollment, and external MDM platforms such as Intune can use ADE for corporate-owned Macs.

A practical Mac flow may look like:

Company procures an eligible Mac.
Device appears in Apple Business.
Device is assigned to the appropriate built-in or external management service.
Employee turns on the Mac.
Setup Assistant begins.
Automated Device Enrollment activates.
Management configuration applies.
Identity and account configuration occurs.
Required applications install.
FileVault, security, and compliance states are verified.

Apple Business Is More Than the Old Apple Business Manager

Apple Business now combines organizational device, user, and business-management capabilities that were previously split across several Apple services.

For IT, relevant capabilities include built-in device management, Automated Device Enrollment, Managed Apple Accounts, organizational device inventory, app distribution, and support for connecting external device-management services.

The appropriate architecture therefore depends on company size and requirements.

A smaller Apple-focused company may evaluate Apple's built-in management.

A Microsoft-centric mixed environment may evaluate Intune.

An Apple-heavy enterprise may evaluate specialized Apple-management platforms.

A larger mixed organization may deliberately operate more than one platform.

Microsoft Intune in a Mixed Windows and Mac Environment

Intune is particularly relevant because Microsoft currently documents management and security capabilities for both Windows and macOS.

For macOS, Microsoft's current deployment guidance covers enrollment, configuration, applications, compliance, security, scripts, and supported remote actions. Microsoft's current macOS endpoint guide also emphasizes Apple Business/ADE-based organizational deployments.

This can make Intune attractive to organizations already centered on Microsoft 365 and Microsoft Entra.

But:

Cross-platform support does not mean feature parity.

Windows has technologies and management surfaces that do not exist identically on macOS.

macOS has Apple-specific management capabilities that do not exist identically on Windows.

Evaluate requirements—not vendor logos.

Identity Should Be Central

Device management becomes more useful when it connects to employee identity.

Common objectives include:

One organizational identity
MFA
SSO
Device-aware access
Role or group membership
Centralized offboarding

Identity platforms may include Microsoft Entra ID, Okta, Google identity services, or another organization-approved provider.

SimplyRem's current collaboration service publicly includes Microsoft 365 administration with Entra ID and Intune, along with SSO, provisioning, and collaboration systems. Its managed Security practice also lists identity and access management, MFA, Conditional Access, least privilege, and joiner-mover-leaver automation.

Macs Do Not Need to Pretend to Be Old Windows Domain PCs

Historically, some companies tried to make Macs behave like traditional domain-bound Windows PCs.

Modern macOS provides different identity-integration approaches.

Apple's current Platform Single Sign-on architecture can connect Mac authentication to an organizational identity provider, and current Apple documentation supports features including local-account integration, login policies, and—in supported configurations—Platform SSO during Automated Device Enrollment.

Microsoft Intune currently supports configuring Platform SSO with Microsoft Entra ID for managed Macs.

The exact approach should follow the identity provider and Mac-management platform.

Same Goal, Different Encryption

Windows — BitLocker

Business goal: Protect company data at rest.

BitLocker provides full-volume encryption on supported Windows systems.

An enterprise implementation should consider:

Encryption status
Recovery-key storage
Who can retrieve keys
Auditability
Recovery procedure

Microsoft Intune currently supports BitLocker policy, encryption reporting, recovery-key visibility, and recovery-key rotation for supported managed Windows devices.

macOS — FileVault

Business goal: Protect company data at rest.

FileVault is Apple's full-disk encryption technology for Mac.

Management should consider:

Encryption status
Recovery key
Secure escrow
Rotation where supported
Recovery procedures

Intune's current macOS management supports FileVault configuration and recovery-key management, while other Mac-management systems provide their own Apple-supported implementations.

The company policy can therefore be:

All company laptops must have managed full-disk encryption.

It does not need to say:

Every computer must use the same encryption product.

Recovery Keys Are Part of the Policy

Encryption without a planned recovery process can create a new operational problem.

BitLocker and FileVault recovery information should be stored through an authorized management or identity system that supports appropriate access control and auditing.

Do not create a random shared spreadsheet containing recovery keys.

Do not rely on an employee's personal notes.

The business should know:

Where keys are escrowed
Who can retrieve them
How retrieval is audited
What happens during employee departure
How key rotation works

Authentication and Biometrics

Windows may use Windows Hello for Business.

Mac users may use Touch ID.

Both can improve local user experience, but device biometrics do not eliminate organizational identity controls.

Businesses still need to think about:

MFA
SSO
Device trust
Recovery
Offboarding
Privileged access

Local Administrator Rights

Permanent local administrator rights increase what a compromised user account or malicious process may be able to change.

That does not mean every user must always be a standard user.

Developers, IT staff, engineers, or specialized applications may have legitimate privileged requirements.

Possible models include:

Standard user by default
Temporary elevation
Dedicated administrative account
Managed local administrator
Approved privilege-management workflow

The policy should be based on actual risk and job requirements.

Windows Local Administrator Management

Microsoft Windows LAPS can manage a local administrator password, and Intune currently provides Windows LAPS policy, password access controls, reporting, and rotation capabilities.

Avoid one identical administrator password across the Windows fleet.

Mac Local Administrator Management

The Mac implementation is different.

For organizations using Intune and ADE, Microsoft now supports macOS local-account configuration with LAPS, including creation and management of an encrypted local administrator password in supported scenarios.

Other Mac-management platforms have their own platform-appropriate approaches.

The principle remains:

Do not share one permanent Mac administrator password across the entire company.

Application Deployment

Windows

Required applications may be delivered through mechanisms such as Microsoft Store deployment, Win32 application packages, line-of-business packages, Microsoft 365 deployment, or approved scripts and management workflows.

Intune currently supports multiple Windows application types including Win32, LOB, Microsoft 365, and Microsoft Store apps.

Mac

Mac software can require different packaging.

Depending on the management platform, applications may be distributed through managed App Store deployment, PKG packages, supported DMG workflows, scripts, or other Apple-supported management mechanisms.

Intune currently supports macOS PKG and supported DMG deployment scenarios.

Every application should be tested on the operating system where it will actually run.

Build a Standard Application Set

Do not install every business application on every employee's computer.

Start with a common base such as:

Approved browser
Collaboration applications
Endpoint security
Password manager
VPN where required
Productivity suite

Then layer role-based applications.

Finance

Approved accounting, banking, reporting, and financial applications.

Development

IDE, terminals, package tooling, source-control tooling, containers, and developer-specific utilities.

Design

Approved creative software, fonts, asset tools, and collaboration applications.

This reduces licensing waste and unnecessary attack surface.

Operating-System Updates and App Updates Are Different

A computer can be fully current on Windows or macOS while still running an outdated browser, PDF application, collaboration client, or third-party utility.

Endpoint management therefore needs two distinct questions:

Is the operating system current?

and

Are required applications current?

Windows Update Management

Microsoft Intune's current Windows update-ring policies can control client behavior such as deadlines, restart experience, notifications, active hours, and staged deployment. Microsoft's documentation specifically describes test, pilot, and production-style groups as a common rollout model.

Additional policies can control Windows feature and quality updates where appropriate.

The important business principle is staged deployment rather than allowing every endpoint to make completely independent decisions indefinitely.

macOS Update Management

Mac updates should not depend on employees remembering to click Update whenever convenient.

Apple's current platform-management model uses declarative device management for modern update enforcement and status reporting. Apple supports managed availability, enforcement, and update status through compatible device-management services.

Microsoft is also transitioning its Intune Apple-update management toward declarative device management as Apple deprecates older MDM-based update workloads.

Use Update Waves

A practical conceptual rollout is:

Stage 1 — IT / Test Devices

Validate basic operation.

Stage 2 — Pilot Employees

Use representative real-world workloads.

Stage 3 — General Deployment

Release more broadly.

Stage 4 — Enforcement

Require completion when business and security policy justify it.

The implementation will differ between Windows and macOS.

The operating principle can remain consistent.

Endpoint Security Is More Than Antivirus

A mixed-device security model may include:

Built-in operating-system protections
Antivirus/anti-malware
EDR/XDR where appropriate
Firewall
Encryption
Browser protections
Application controls
Vulnerability management
Identity controls

Apple currently documents multiple built-in macOS protections, including Gatekeeper, Notarization, and XProtect.

That does not mean Macs should simply be excluded from organizational endpoint-security planning.

Likewise, Windows has strong built-in security capabilities, but those controls still require configuration, monitoring, and appropriate operating procedures.

Should Windows and Mac Use the Same EDR?

Maybe.

One cross-platform EDR platform can simplify alerts, incident response, reporting, and analyst training.

But verify the actual functionality on each operating system.

The useful question is:

Does this product provide the controls and visibility we require on both operating systems?

Not:

Does its marketing page show a Windows and Apple logo?

SimplyRem's current Security practice publicly includes endpoint/XDR deployments, identity, zero-trust architecture, device-posture considerations, and managed security operations across endpoints, cloud, identity, and network.

Device Compliance

A compliance policy is an evaluation of whether the device meets defined requirements.

Examples might include:

Supported OS
Minimum OS version
Encryption
Password requirements
Enrollment
Security state

Intune currently supports device compliance policies for both Windows and macOS. Those compliance results can also participate in Microsoft Entra Conditional Access decisions.

But remember:

“Compliant” does not mean “impossible to compromise.”

Compliance means the device met the evaluated rules.

Conditional Access

Microsoft Entra Conditional Access can consider signals such as user identity, MFA, application, risk, and device-compliance state when making access decisions.

Microsoft documents using Intune compliance with Conditional Access to require compliant devices for protected resources.

Do not deploy a severe company-wide access restriction without testing enrollment and recovery paths.

Network and Wi-Fi

Windows PCs and Macs can generally participate in the same secure business network architecture.

The underlying business requirements may include:

Enterprise Wi-Fi
Certificates
DNS controls
VPN or zero-trust access
Segmentation

The profile or client configuration may differ by operating system.

SimplyRem's current Networking practice includes business network architecture, Wi-Fi, zero-trust access, network security, segmentation, and cloud connectivity.

Printers, Docks, and Peripherals

Mixed-device planning needs to go beyond laptops.

Verify support for:

Docks
External displays
Printers
Scanners
Specialized USB devices
Smart-card readers
Industry hardware

A device that meets CPU and RAM requirements can still be a poor business choice if the employee's required peripheral is unsupported.

Shared Files

A mixed Windows/Mac company should have consistent rules about where company documents belong.

Possible systems include:

SharePoint
OneDrive
Google Drive
SMB/file servers
NAS

Avoid making employee desktops or local Downloads folders the only copy of important business information.

SimplyRem's current collaboration practice supports Microsoft 365, SharePoint, OneDrive, Google Workspace, and related identity and collaboration administration.

Can Mac Users Work in a Microsoft 365 Company?

Yes.

Microsoft currently provides Mac versions of Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, and Teams.

OneDrive also supports macOS and can provide access to Microsoft 365 and SharePoint file workflows.

That does not mean every Windows-specific enterprise feature has an identical Mac implementation.

Validate workflows, plugins, macros, file formats, and application dependencies.

Browser-Based Applications Reduce Some Platform Dependencies

CRM, ticketing systems, project-management tools, portals, and many modern business applications operate in browsers.

That can make mixed-device environments easier.

But “web-based” does not automatically mean completely platform-independent.

Check:

Supported browsers
Extensions
Downloads
File handlers
Local integrations
Printers
USB devices
Performance requirements

Build a Mixed-Platform Help Desk

A good support model separates universal problems from platform-specific ones.

Common Support

Account
Email
Browser
SaaS
MFA
Wi-Fi

Windows-Specific Support

Windows Update
Drivers
BitLocker
Autopilot
Windows-specific applications

Mac-Specific Support

FileVault
Apple Business
Automated Device Enrollment
macOS updates
Apple-specific profiles and settings

The objective is not for every technician to know every obscure feature.

It is to avoid a situation where every Mac ticket stops because “the one Mac person is out today.”

SimplyRem's current Computer Repair and IT Support practice explicitly supports Windows PCs, Macs, and Linux workstations, including remote and on-site troubleshooting and small-business fleet support.

Documentation Should Share Goals but Preserve Platform Differences

Create:

Company endpoint standards
Windows setup documentation
Mac setup documentation
Application standards
Exception procedure
Troubleshooting guides
Offboarding procedure

For example:

Policy: Company storage must be encrypted.

Then document:

Windows procedure: BitLocker.

Mac procedure: FileVault.

That is cleaner than maintaining two unrelated security policies.

Unified Employee Onboarding

A platform-neutral onboarding process might be:

HR confirms the employee and start date.
Role determines approved device options.
Asset is recorded.
Device enters its platform-specific enrollment workflow.
Organizational identity is enabled.
Security settings apply.
Required applications install.
Encryption is verified.
Employee receives platform-specific setup instructions.
IT confirms required applications and access.

The detailed Windows and Mac steps differ.

The business process does not need to.

Unified Offboarding

Offboarding is where inconsistent mixed-device management becomes particularly painful.

A common workflow is:

Disable organizational identity.
Revoke active sessions.
Remove application and system access.
Recover company-owned equipment.
Preserve required business data according to policy and legal requirements.
Remove the former user's assignment.
Verify encryption and recovery information.
Erase or prepare the device according to policy.
Reassign, retire, or dispose of it.
Update the asset inventory.

Mac Offboarding and Activation Lock

Activation Lock deserves specific attention.

A company-owned Mac should not become operationally dependent on the personal Apple Account of a former employee.

Current Apple documentation permits organizational Activation Lock management for supported organization-owned devices through Apple Business and compatible device-management processes.

Design this before offboarding occurs.

Do not wait until a departed employee's Mac is sitting at Setup Assistant asking for credentials nobody has.

MDM Is Not Backup

This distinction is critical.

MDM can deploy configuration, applications, certificates, security requirements, and management commands.

That does not automatically create a recoverable backup of every employee's files.

The organization still needs policies for:

Business-file locations
Cloud storage
Local data
Recovery
Retention
Backup

OneDrive, iCloud, Google Drive, sync, endpoint backup, and server backup solve different problems depending on configuration.

Manage the Full Asset Lifecycle

Procure

Choose supported, business-appropriate equipment.

Register

Record ownership and serial information.

Enroll

Connect the device to management.

Configure

Apply identity, security, applications, and policies.

Operate

Patch, monitor, support, and maintain.

Reassign

Remove old user context and prepare for the next employee.

Retire

Remove organizational management, preserve required records, erase appropriately, and dispose or resell according to policy.

Hardware Standards Can Still Allow Choice

A mixed company does not need 40 random laptop configurations.

Create a small approved catalog.

Standard Business User

Approved Windows and/or Mac configuration based on job requirements.

Power User

More RAM, CPU capacity, or display support.

Developer

Approved development-focused options.

Creative or Engineering

Hardware matched to specialized applications.

The device should follow the job.

Not the other way around.

Procurement Should Include Enrollment

When buying Macs, consider whether the purchasing process makes the devices eligible for the organization's desired Apple Business enrollment workflow.

When buying Windows systems, consider the organization's Autopilot registration and provisioning process.

Also evaluate:

Warranty
RAM
Storage
Ports
Docks
Monitors
Repairability
OS lifecycle
Application compatibility

Zero-touch deployment begins at procurement, not after the laptop arrives.

Remote Employees Increase the Value of Automated Enrollment

A remote employee may live hundreds of miles from IT.

That makes manual desk-side setup less practical.

A mature process can allow a company-owned laptop to be shipped to the employee and complete much of its enrollment, security configuration, application deployment, and identity setup through approved cloud-based management.

Apple specifically describes shipping organization-owned devices directly to users and having them automatically enroll through Apple Business.

Windows Autopilot offers a similar business objective for compatible Windows environments.

Same Policy, Different Implementation

This is the central principle.

Full-Disk Encryption

Company goal: All company laptops are encrypted.

Windows: BitLocker.

Mac: FileVault.

Automated Enrollment

Company goal: Corporate devices automatically enter management.

Windows: Autopilot plus the selected identity/endpoint-management architecture.

Mac: Apple Business/ADE plus built-in or external management as appropriate.

Application Deployment

Company goal: Required software installs predictably.

Windows: Windows-compatible enterprise deployment.

Mac: Apple/macOS-compatible package and managed-app deployment.

Updates

Company goal: Devices run supported, appropriately patched operating systems.

Windows: Windows update-management controls.

Mac: Apple's modern declarative software-update management through the selected management architecture.

Local Administrator Privileges

Company goal: Privileged access is controlled.

Windows: Windows-specific account and privilege-management tools.

Mac: macOS-specific account and privilege-management tools.

Standardize the security and management outcome—not every individual setting.

Common Mixed-Environment Mistakes

Macs Are Treated as Unmanaged Exceptions

Being a minority platform is not a reason to skip inventory, encryption, security, patching, or offboarding.

Macs Are Forced to Behave Exactly Like Windows

Platform differences are not inherently management failures.

Use native, supported mechanisms.

Devices Are Purchased Before the Enrollment Process Is Designed

Procurement can affect automated enrollment.

Solve the workflow before hundreds of devices are bought.

Everyone Has Permanent Local Admin

Privilege should be intentional.

One Shared Administrator Password Exists Everywhere

This creates unnecessary credential and accountability risk.

Updates Depend Entirely on Employees

A professional environment should at least have visibility and policy around patching.

MDM Is Mistaken for Backup

Configuration management and data recovery are separate disciplines.

Offboarding Ends When the Account Is Disabled

The device still needs recovery, reassignment, management cleanup, and inventory updates.

Healthy Mixed Environment

A healthy environment may include:

Complete inventory
Automated or controlled enrollment
Central organizational identity
MFA
Managed encryption
Endpoint security
Managed updates
Application deployment
Documented local-admin policy
Windows support procedures
Mac support procedures
Remote support
Onboarding
Offboarding
Asset lifecycle management

Caution

Investigate environments where:

Some Macs are manually managed.
Updates are inconsistent.
Asset records are incomplete.
Recovery-key ownership is unclear.
App deployment is entirely manual.
Local administrator privileges are poorly documented.

High Risk

More serious concerns may include:

Company does not know which Macs exist.
Encryption cannot be verified.
Former employees retain privileged access.
Unsupported operating systems remain in production.
Company-owned devices depend on personal accounts for lifecycle control.
Recovery information is unavailable.
There is no endpoint-security coverage.
There is no consistent offboarding process.

This is an illustrative operational framework—not a formal security score.

One Management Tool or Several?

Start with requirements.

If the organization already operates Microsoft 365 and Entra, evaluate whether Intune meets both Windows and Mac requirements.

If Apple requirements are extensive, evaluate Apple Business's current built-in MDM capabilities and/or specialized Apple-management tools.

If different tools provide materially better platform support, a hybrid model can work.

But remember that two management platforms also mean:

Two administrative models
More training
More automation work
More reporting integration
More troubleshooting knowledge

Feature-list length matters less than whether IT can operate the selected architecture reliably.

Should You Eliminate Macs Just to Make IT Easier?

No—not simply because Macs require different management.

Evaluate:

Application compatibility
Job requirements
Security
Support effort
Hardware lifecycle
Employee workflow
Management capability
Total operational cost

If Macs add little business value and create disproportionate complexity, standardization may be reasonable.

If they serve legitimate business needs, build the correct management model.

Should Every Employee Choose Any Computer?

Unlimited choice can create software incompatibility, procurement problems, support burden, testing complexity, and unpredictable hardware costs.

A better approach for many organizations is a controlled catalog.

Employees can still receive choices where the business supports them.

IT still knows exactly what it has agreed to manage.

A Practical 18-Step Implementation

Inventory all Windows and Mac computers.
Identify corporate-owned and personal devices.
Identify supported OS versions.
Define the employee identity architecture.
Define the MDM/UEM architecture.
Configure Apple Business and its management path where applicable.
Configure Windows automated enrollment where applicable.
Define encryption requirements.
Define local-administrator policy.
Define endpoint-security requirements.
Create standard and role-based application sets.
Build a Windows and macOS update strategy.
Define compliance rules.
Pilot with Windows systems.
Pilot with Macs.
Document onboarding and support.
Build offboarding and retirement procedures.
Monitor the environment and improve it.

How SimplyRem Can Help

SimplyRem currently publishes mixed-platform capabilities relevant to this work.

Its Computer Repair and IT Support service supports Windows PCs, Macs, remote troubleshooting, on-site work, software support, device setup, migration, and small-business fleet support.

Its Cloud Based Email Services & Collaboration Systems practice currently includes Microsoft 365 deployment and administration across Exchange Online, Teams, SharePoint, OneDrive, Entra ID and Intune, plus SSO and provisioning for collaboration systems.

Its Security practice covers identity, MFA, Conditional Access, least privilege, endpoint/XDR deployments, zero-trust architecture, device-posture controls, incident response, and ongoing managed security operations.

SimplyRem also publishes Networking and IT Consulting capabilities for network architecture, Wi-Fi, zero-trust access, vendor selection, technology strategy, and operational planning.

The goal is not to make every Mac behave like Windows or every Windows PC behave like a Mac. The goal is to create consistent company standards for identity, security, encryption, applications, updates, support, and lifecycle management while using the correct tools for each platform.

Conclusion

Running Windows and Macs in the same company is not inherently difficult. Running either platform without consistent management is.

A strong mixed environment creates common business outcomes around:

Inventory → Identity → Enrollment → Encryption → Security → Applications → Patching → Compliance → Support → Onboarding → Offboarding → Lifecycle

The implementation underneath those outcomes can remain appropriately platform-specific.

That is not inconsistency.

That is good endpoint management.

Windows-Management Card

Windows

Enrollment

Microsoft Entra enrollment/join plus an endpoint-management service such as Intune; Autopilot can streamline provisioning.

Security

BitLocker, Windows platform protections, firewall, endpoint protection, identity controls, and organization-specific security policies.

Applications

Microsoft Store, Win32, LOB, Microsoft 365, or other managed deployment methods.

Updates

Update rings, feature-update policies, quality-update policies, and platform-specific Windows management controls where appropriate.

Support considerations

Drivers, Windows-specific applications, Autopilot, BitLocker, hardware variation, and Windows update behavior.

macOS-Management Card

macOS

Enrollment

Apple Business with Automated Device Enrollment and built-in or external device management.

Security

FileVault, Gatekeeper, Notarization, XProtect, firewall, endpoint protection, and appropriate organizational policies.

Applications

Managed App Store apps, PKG packages, supported DMG workflows, scripts, or other supported deployment methods.

Updates

Modern declarative device-management mechanisms should be evaluated for enforced updates and status reporting.

Support considerations

FileVault, Apple Business, ADE, macOS permissions, Apple-specific profiles, applications, hardware, and identity integration.

MDM/UEM Explanation

MDM

Mobile Device Management manages device enrollment, configuration, security settings, applications, and other supported endpoint controls.

Despite the name, MDM is not limited to smartphones.

UEM

Unified Endpoint Management is a broader concept for managing different endpoint types and operating systems through a common administrative framework.

Endpoint Management

The practical umbrella term:

Enroll → Configure → Secure → Update → Inventory → Support → Retire

Apple Business Manager Card

Apple Business / Former Apple Business Manager

Important 2026 update

Apple Business Manager was replaced by Apple Business on April 14, 2026. Apple says the new platform combines Apple Business Manager, Apple Business Essentials, and Apple Business Connect.

What changed

The former Apple Business Manager was not itself a complete MDM.

The new Apple Business includes built-in device management and can also integrate with external device-management services.

Relevant capabilities

Organizational device inventory
Automated Device Enrollment
Managed Apple Accounts
App distribution
Built-in device management
External device-management integration

Windows Autopilot Card

Windows Autopilot

What it is

A collection of Microsoft technologies for preparing and provisioning Windows devices.

What it can help with

Business-ready provisioning
Organizational enrollment
Settings and policies
Application installation
Device reuse/reset scenarios

What it is not

Autopilot is not by itself the complete ongoing endpoint-management platform. Microsoft describes post-provisioning management through Intune, Windows update policies, Configuration Manager, or compatible third-party tools.

Windows Enrollment Flow

Procure approved Windows device.
Register it for the selected provisioning workflow where applicable.
Employee starts the device.
Organizational authentication occurs.
Device joins/registers with the identity environment.
Automatic management enrollment occurs.
Security and configuration policies apply.
Required applications install.
BitLocker/encryption state is verified.
Compliance and inventory state are confirmed.

Mac Enrollment Flow

Procure an eligible company-owned Mac.
Confirm it appears in Apple Business.
Assign the appropriate built-in or external device-management path.
Employee starts the Mac.
Setup Assistant begins.
Automated Device Enrollment runs.
Management configuration applies.
Identity/account setup completes.
Required applications deploy.
FileVault and security state are verified.
Device enters normal managed operation.

Identity/SSO Checklist

Corporate identity provider selected
SSO configured where appropriate
MFA policy defined
Windows identity workflow documented
Mac identity workflow documented
Entra/Okta/Google groups maintained
Device identity considered
Role changes handled
Offboarding revokes identity promptly
Administrative identities separated
Recovery procedures documented
Conditional Access or equivalent access rules tested

BitLocker Card

Windows — BitLocker

Company goal

Protect company information stored on the laptop.

IT should manage

Encryption policy
Encryption status
Recovery key
Recovery-key access
Audit trail
Recovery procedure

Intune currently supports BitLocker management, reporting, recovery-key access, and supported key-rotation workflows.

FileVault Card

macOS — FileVault

Company goal

Protect company information stored on the Mac.

IT should manage

Encryption policy
Encryption state
Recovery key
Key escrow
Recovery procedure
Key rotation where supported

Same business outcome

All company laptops have managed full-disk encryption.

Local-Admin Policy Cards

Standard User by Default

Useful where employees do not routinely require elevation.

Temporary Elevation

Useful where an employee occasionally needs administrative privileges.

Dedicated Administrative Account

Separates routine work from privileged administration.

Developer / Specialized Requirement

May justify additional privileges, but those privileges should still be intentional and auditable.

Windows

Windows LAPS can manage a local administrator password on supported devices.

Mac

Use platform-appropriate administration. Intune now supports macOS LAPS in eligible ADE scenarios, while other management systems have their own supported methods.

Application-Deployment Cards

Windows Applications

Possible managed types include:

Microsoft Store
Win32
LOB packages
Microsoft 365 Apps
Approved scripts

Mac Applications

Possible managed methods include:

Managed App Store apps
PKG packages
Supported DMG apps
Managed scripts
Management-platform application catalogs

Rule

Test deployment, updates, permissions, and uninstall behavior separately on each operating system.

Windows-Update Card

Windows Updates

Company goal

Keep Windows systems on supported, adequately patched releases.

Possible controls

Update rings
Deadlines
Restart behavior
Deployment stages
Feature-update policy
Quality-update policy
Reporting

Microsoft's current Intune update rings explicitly support staged test/pilot/production-style deployments.

macOS-Update Card

macOS Updates

Company goal

Keep Macs on supported, appropriately patched releases.

Modern approach

Apple's declarative device-management model can manage availability, enforcement, deadlines, and installation status through compatible management services.

Avoid

“Employees update whenever they remember.”

Update-Wave Process

Stage 1 — IT / Test Devices

Validate basic compatibility.

Stage 2 — Pilot Employees

Test normal business workflows.

Stage 3 — General Deployment

Expand to the wider organization.

Stage 4 — Enforcement

Require completion according to risk and business policy.

Endpoint-Security Checklist

Supported operating system
Full-disk encryption
Antivirus/anti-malware
EDR/XDR where appropriate
Firewall
MFA
Controlled administrator access
Managed applications
Managed updates
Browser security
Vulnerability visibility
Security monitoring
Incident-response procedure
Device inventory
Offboarding process

NIST CSF 2.0 focuses on cybersecurity outcomes rather than prescribing one specific implementation, making that outcome-based approach appropriate for mixed platforms.

Device-Compliance Card

Endpoint Compliance

Meaning

The endpoint meets defined organizational requirements at the time it is evaluated.

Possible checks can include:

Enrollment
Supported OS
Encryption
Password settings
Device health
Security state

Important

A compliant device is not necessarily a perfectly secure device.

Intune supports compliance policies for Windows and macOS and can feed compliance state into Microsoft Entra Conditional Access.

Network/VPN Checklist

Secure business Wi-Fi
Windows Wi-Fi configuration
macOS Wi-Fi configuration
Certificate requirements
VPN or zero-trust access requirements
DNS configuration
Network segmentation
Remote-user connectivity
Approved VPN clients
Authentication tested
Printer/network-device compatibility
Logging and monitoring

BYOD Card

Bring Your Own Device

Different ownership means different control.

Evaluate:

Privacy
Corporate data separation
Support expectations
Device enrollment
Personal applications
Wipe authority
Offboarding
Compliance

Possible policies include:

No BYOD

Browser-only access

Application-level management

Managed BYOD

The right answer depends on business and privacy requirements.

Remote-Worker Card

Remote Windows and Mac Employees

A scalable model should consider:

Automated enrollment
Direct-to-employee shipping
Organizational identity
Remote application deployment
Encryption
Update enforcement
Remote support
Recovery procedure
Replacement logistics

Manual desk-side imaging becomes increasingly difficult when employees are geographically distributed.

Windows Onboarding Flow

Approved Windows model assigned.
Asset record created.
Autopilot/provisioning registration confirmed where applicable.
Employee identity activated.
Device starts enrollment.
Entra and endpoint-management registration completes.
Windows security policies apply.
Required applications install.
BitLocker is verified.
User completes required access testing.
IT confirms successful onboarding.

Mac Onboarding Flow

Approved Mac assigned.
Asset record created.
Apple Business registration confirmed.
Device-management assignment confirmed.
Employee identity activated.
Setup Assistant starts.
Automated Device Enrollment completes.
Account/SSO configuration applies where used.
Applications deploy.
FileVault and security controls are verified.
Employee completes required access testing.

Unified Offboarding Flow

Confirm employment termination/change.
Disable organizational identity.
Revoke active sessions.
Remove application and system access.
Recover company equipment.
Preserve required business information.
Remove user assignment.
Confirm recovery information.
Erase/reprepare according to policy.
Reassign, retire, or dispose.
Update inventory and records.

Windows Offboarding Checklist

Disable user identity
Revoke sessions
Recover device
Preserve required business data
Review BitLocker recovery information
Remove former user's assignment
Review management state
Review Autopilot record/assignment as appropriate
Reset/wipe according to policy
Re-enroll or prepare for next user
Update asset inventory
Retire management records when the device leaves the organization

Mac Offboarding Checklist

Disable organizational identity
Revoke sessions
Recover Mac
Preserve approved company data
Confirm FileVault recovery access
Review Activation Lock state
Remove former user assignment
Confirm Apple Business record
Confirm device-management assignment
Erase/redeploy according to policy
Reassign or retire
Update asset inventory

Administrative access is controlled.

Windows

Windows privilege/local-account controls.

Mac

macOS-specific privilege/local-account controls.

Healthy / Caution / High Risk Cards

Healthy

Complete inventory
Controlled enrollment
Central identity
MFA
Managed encryption
Endpoint security
Managed updates
Standard applications
Local-admin policy
Remote support
Windows documentation
Mac documentation
Onboarding
Offboarding
Lifecycle management

Caution

Manually managed Macs remain
Patch schedules differ without business reason
Asset inventory is incomplete
FileVault recovery ownership is unclear
Application deployment is heavily manual
Administrator privileges are undocumented

High Risk

Company cannot identify all devices
Encryption cannot be verified
Unsupported operating systems remain
Former employees retain access
Recovery information is unavailable
Company devices depend on personal accounts
No endpoint-management process exists
No endpoint-security process exists
No offboarding process exists

These are operational indicators, not a formal security-rating system.

One-MDM-vs.-Multiple-Tools Decision Path

Is the company primarily Microsoft 365 / Entra based?

Yes → Evaluate Intune across Windows and Mac requirements.

↓

Do Apple's current built-in Apple Business capabilities meet the Mac requirements?

Yes → Consider whether Apple Business alone or alongside the wider environment reduces complexity.

↓

Are Mac requirements highly specialized?

Yes → Evaluate specialized Apple-management platforms.

↓

Would two management tools significantly increase operations overhead?

Review:

Staffing
Training
Reporting
Automation
Identity integration
Security integration
Troubleshooting

↓

Can the IT team operate the chosen platform or platforms well?

No → A technically feature-rich architecture may still be the wrong design.

Role-Based Device Catalog

Standard Business User

Approved Windows or Mac configuration based on business applications.

Developer

Approved higher-performance options matched to development tooling.

Creative User

Approved hardware according to application and display requirements.

Power User

More CPU, RAM, storage, or display capacity where measured workload justifies it.

Executive

Approved managed business configuration rather than an unmanaged exception.

Shared / Front-Desk System

Configuration built specifically for shared use rather than simply copying a one-user laptop policy.

18-Step Implementation Process

Inventory Windows and Mac devices.
Determine ownership.
Identify supported OS versions.
Define identity architecture.
Define endpoint-management architecture.
Configure Apple Business management where applicable.
Configure Windows enrollment/provisioning.
Define encryption requirements.
Define recovery-key handling.
Define local-administrator policy.
Define endpoint-security requirements.
Define standard and role-based applications.
Build update strategy.
Define compliance requirements.
Pilot Windows.
Pilot macOS.
Document onboarding, support, offboarding, and retirement.
Monitor and improve.

Unmanaged-Device Migration Checklist

Inventory device
Verify ownership
Identify assigned employee
Back up required data
Confirm OS is supported
Resolve personal/company-account conflicts
Confirm Apple Business or Windows enrollment eligibility
Enroll into selected management
Apply policies in controlled stages
Verify encryption
Deploy required applications
Verify endpoint protection
Test business applications
Remove obsolete manual configuration
Remove inappropriate shared admin access
Document successful migration

Operational Metrics Cards

Enrollment Coverage

How many company-owned endpoints are actually managed?

Encryption Coverage

Can IT verify full-disk encryption across Windows and Mac?

Patch Status

Which endpoints are behind on required updates?

Unsupported OS Count

Which systems are running unsupported releases?

Required-App Failures

Which standard applications failed to deploy?

Compliance Failures

Which rule is causing the device to be considered noncompliant?

Inventory Accuracy

Do device-management, asset, and employee records agree?

Support Trends

Are Windows or Mac users repeatedly experiencing preventable issues?

Use these signals to improve the system—not to rank employees.

Common Mistakes

Treat Macs as Unmanaged Exceptions

Different platform does not mean optional management.

Treat Macs Exactly Like Windows

Use supported native mechanisms.

Buy Hardware Before Designing Enrollment

Automated enrollment can depend on procurement.

Keep One Shared Administrator Password

Creates unnecessary security and accountability problems.

Fail to Escrow Recovery Keys

Encryption without recovery planning can create operational lockout.

Install Every App on Every Computer

Use role-based software.

Let Users Delay Updates Forever

Set a managed patching strategy.

Assume MDM Is Antivirus or EDR

Device management and endpoint threat detection are different functions.

Assume Antivirus Is MDM

Threat protection does not manage the complete device lifecycle.

Assume MDM Is Backup

Management configuration does not replace data recovery.

Skip Offboarding

Recover the asset and remove access, assignments, and lifecycle dependencies.

Depend on One Mac Technician

Build shared help-desk knowledge.

Frequently Asked Questions

Can a company manage Windows and Mac computers together?

Yes. A company can operate both successfully when it defines common outcomes for inventory, identity, encryption, security, applications, updates, support, onboarding, and offboarding. The implementation does not need to be identical. Good mixed-platform management standardizes the business and security outcome while using the mechanisms each operating system actually supports.

Can Microsoft Intune manage Macs?

Yes. Microsoft currently documents macOS enrollment, application management, configuration, compliance, security settings, scripts, software updates, and supported remote actions in Intune. The exact capabilities differ from Windows, so organizations should validate their Mac-specific requirements rather than assume every Windows Intune feature has a macOS equivalent.

What happened to Apple Business Manager?

Apple Business Manager was replaced by Apple Business on April 14, 2026. Apple Business combines capabilities that were previously distributed across Apple Business Manager, Apple Business Essentials, and Apple Business Connect. The current platform adds built-in device management while retaining organizational deployment and management capabilities.

Is Apple Business Manager an MDM?

Historically, Apple Business Manager itself was not an MDM, but that answer changed in 2026. Apple Business Manager no longer exists as the active standalone service; its replacement, Apple Business, includes built-in MDM. Organizations can also connect supported external device-management services when their requirements call for another platform.

What is Apple Automated Device Enrollment?

Automated Device Enrollment is Apple's organizational enrollment mechanism for supported company-owned devices. It allows a Mac or other Apple device to enter a predetermined management workflow during Setup Assistant, reducing the need for manual IT preparation. It can work with Apple Business's management capabilities or compatible external device-management services.

What is Windows Autopilot?

Windows Autopilot is a collection of Microsoft technologies for provisioning and preparing Windows computers for organizational use. It can streamline initial configuration, organizational enrollment, application delivery, policies, and reuse scenarios while using the Windows installation already provided by the manufacturer.

Is Windows Autopilot an MDM?

No. Autopilot is primarily a provisioning and device-preparation technology. After deployment, ongoing management typically comes from Microsoft Intune, Windows update policies, Configuration Manager, or another supported endpoint-management solution.

Do Macs need device management?

Company-owned Macs generally benefit from formal management just as Windows systems do. Organizations still need inventory, encryption, supported OS versions, application deployment, updates, administrator controls, endpoint security, support, and offboarding. The correct management implementation should use current Apple-supported technologies rather than simply copying Windows policy mechanisms.

Should Macs use the same security software as Windows?

Not necessarily. A cross-platform security product may simplify operations, reporting, and incident response, but functionality can differ by operating system. Evaluate whether the tool provides the required visibility and controls on both platforms rather than selecting it solely because the vendor supports both names on a product page.

What is the Mac equivalent of BitLocker?

FileVault serves the equivalent full-disk-encryption business purpose on macOS. Windows typically uses BitLocker while Mac uses FileVault. The company can therefore establish one policy requiring encrypted laptop storage while maintaining separate implementation and recovery procedures for each operating system.

What is FileVault?

FileVault is Apple's full-disk encryption technology for Mac. In a managed business environment, IT should consider how encryption is enabled, how its status is verified, where recovery information is escrowed, who can access that recovery information, and how the computer is recovered during account or password problems.

Can Macs use Microsoft 365?

Yes. Microsoft currently supports Word, Excel, PowerPoint, Outlook, OneNote, OneDrive, and Teams on supported macOS releases. Mac employees can therefore participate in a Microsoft 365 environment, although individual Windows-only features, plugins, macros, or specialized business applications still need compatibility testing.

Can Macs use Microsoft Entra ID?

Yes, through current supported identity integration rather than by pretending the Mac is a traditional Windows domain computer. Apple Platform SSO supports organizational identity-provider integration, and Microsoft currently documents configuring Platform SSO with Entra ID and Intune for supported managed Macs.

Should Mac users have local administrator rights?

It depends on the job and risk model. Standard-user-by-default is appropriate for many employees, while developers, engineers, IT administrators, or specialized software may require elevated privileges. Organizations can consider dedicated admin accounts, temporary elevation, managed local administrators, or other controlled approaches instead of one unrestricted company-wide rule.

How do companies deploy applications to Macs?

Managed Mac applications can be distributed through several Apple-supported or management-platform methods. These may include managed App Store applications, PKG packages, supported DMG workflows, scripts, or an application catalog. The exact method depends on the software and selected management system.

How do companies keep Macs updated?

Businesses should manage macOS update expectations instead of relying only on employees. Apple's modern declarative device-management model supports managed update availability, enforcement, and status reporting through compatible services. Organizations should use staged testing and a reasonable user experience before broad enforcement.

How should companies manage Windows updates?

Use an intentional rollout process. Windows management platforms can define update rings or equivalent policies controlling deadlines, restart experience, notifications, and deployment groups. A common approach is to validate with IT, expand to pilot users, deploy broadly, and then enforce according to policy.

Should every employee be allowed to choose Windows or Mac?

Usually not without limits. Unlimited choice can create application incompatibility, support complexity, unpredictable costs, and additional testing. Many organizations benefit from a small role-based hardware catalog that provides appropriate choices while keeping the environment supportable.

Should companies standardize on one operating system?

Standardize when it genuinely simplifies the business without harming important workflows. A single platform can simplify procurement and support, but multiple platforms may be justified by software, development, creative, engineering, recruiting, or other business requirements. The decision should be based on operating needs rather than platform loyalty.

Can one help desk support Windows and Macs?

Yes. Many common issues—identity, MFA, email, browsers, SaaS, Wi-Fi, and collaboration—cross operating systems. IT also needs platform-specific documentation and expertise for Windows updates, BitLocker, Autopilot, FileVault, Apple Business, ADE, and macOS management. Avoid making every Mac ticket dependent on one specialist.

How do you offboard a Mac employee?

Start with the same company offboarding process used for any employee, then apply Mac-specific lifecycle steps. Disable identity, revoke sessions, recover the Mac, preserve required data, review FileVault recovery access and Activation Lock, remove the employee assignment, erase or prepare the device according to policy, and update inventory.

What happens if a company Mac is Activation Locked?

Organizations should design Activation Lock management before the problem occurs. Current Apple Business and compatible device-management capabilities can provide organizational options for supported company-owned devices. The objective is to avoid a company asset becoming dependent on a departed employee's personal account.

How do you manage remote Windows and Mac employees?

Automated enrollment and remote management become especially valuable. Company-owned devices can be shipped to employees, enrolled through the appropriate Windows or Apple workflow, receive identity and security configuration, install applications, enforce encryption and updates, and then receive remote support without requiring routine desk-side IT setup.

Is Intune enough for a Mac-heavy company?

It may be, but the answer depends on the requirements. Intune currently supports substantial macOS enrollment, configuration, compliance, application, identity, security, and update functionality. A Mac-heavy organization with specialized Apple workflows should compare those requirements with Apple Business's current built-in management and specialized Apple-management platforms before choosing.

Can SimplyRem support companies using both Windows and Macs?

SimplyRem currently publishes support relevant to both platforms. Its Computer Repair and IT Support service covers Windows and Mac diagnostics, remote/on-site support, setup, migration, software, and business fleets. Its Microsoft 365 practice explicitly includes Entra ID and Intune administration, while its Security practice includes identity, endpoint security, MFA, Conditional Access, and zero-trust capabilities.

Final SimplyRem CTA

Managing a mix of Windows PCs and Macs across an office or remote workforce?

SimplyRem currently publishes capabilities covering Windows and Mac support, remote and on-site IT support, device setup and migration, Microsoft 365, Entra ID, Intune, SSO, endpoint security, identity, networking, cybersecurity, and technology consulting.

Contact SimplyRem to review your current devices, identity, security, applications, networking, support model, onboarding, offboarding, and endpoint lifecycle and develop a more consistent IT environment across both platforms.